Trainer Profile    

Mandatory training on food hygiene for all food handlers or anyone planning to work in F&B establishments. Equip participants with the knowledge and understanding of the importance of food hygiene and safety while preparing or handling food.

Level 1 FSC covers basic food safety principles for food handlers. The Refresher is to ensure sustained awareness of good hygiene practices by food handlers.

On completion of this unit, participants will be refreshed on the knowledge and skills in Food Safety and Hygiene Level 1 and be able to apply them at the workplace.

Interact With and Serve Food and Beverage Customers competency-based training sets out knowledge and skill standards matching learning outcomes of par

This module is one of the pre-requisite training for every food & beverage service practitioner in order that they can perform their duties efficiently. It is linked to two different competency

To equip food and beverage service staff with the knowledge and application skills in Prepare for Service (Mise en Place) and be able to apply them to the workplace.

On completion of this unit, the learner will have knowledge and application skills in Co-ordinate Food and Beverage Service and be able to apply them to the workplace.

To equip food and beverage service supervisors with the knowledge, comprehension and application skills in Providing Quality Control for Service

Counter service is a fast, no fuss service that caters to the fast-paced lifestyle of today. This unit will teach learners how to provide efficient, professional and friendly service while serving

This skill describes the ability to apply the knowledge and skills in demonstrating the organization’s service vision, and recognizing the role that one plays in contributing to the service v

This skill describes the ability to apply the knowledge and skills for service planning and implementation with the mindset to go the extra mile in providing excellent service. It involves demonstr

This skill describes the ability to apply the knowledge to go the extra mile in providing excellent service, which involves recognising a diverse range of customers and their needs and expectations

Mandatory training on food hygiene for all food handlers or anyone planning to work in F&B establishments. Equip participants with the knowledge and understanding of the importance of food hygiene and safety while preparing or handling food.

Level 1 FSC covers basic food safety principles for food handlers. The Refresher is to ensure sustained awareness of good hygiene practices by food handlers.

The objective of the programme is to ensure that all employees in the food service sector are aware of the importance of workplace safety and are able to understand and comply with workplace safety

This course aims to equip food handlers with knowledge and skills on food safetyand hygiene procedures and policies. At the end of the training, learners will be able to prepare safe and hygienic f

 This course aims to equip supervisors and managers in food establishments with the application skills and knowledge to conduct food safety and hygiene checks.

This course provides a comprehensive overview of the F&B industry in Singapore, covering its historical background, market trends, economic importance, key playe

This programme aims to enable learners to develop effective problem-solving skills in order for them to identify and solve work place issues by coming up with solutions and implementing corrective

This programme aims to enable learners to develop their sense making skills in order for them to be able to collect, analyse and interpret information and data to conclude and/or make decisions.

This programme aims to enable learners to develop their creative thinking skills in order for them to be able to find creative ideas and solutions to real workplace situations.
Learners will c

This programme aims to enable learners to convey and exchange thoughts, ideas and information effectively through various mediums and approaches.
Learners will communicate with others to share

This programme aims to enable learners to manage relationships and work collaboratively and effectively with others to achieve goals. Learners will contribute to a positive and cooperative working

The Customer Service Excellence Level 1 course for the Food Services Sector aims to equip participants with essential skills such as effective communication, product knowledge, service recovery, an

By the end of this course the learner will be able to know:

About importance of Waste Disposal and Reduction and identify Standard Operating Procedures (SOPs) for it.

How to ide

On completion of this course, learners will be able to:

• Function in a baking kitchen proficiently utilising essential equipment and tools fundamental for baking
• Conceptualize,