Where and how can I make enquiries?
You can reach us at 6338 7151 or through our Contact Us - Form
Mondays to Saturdays 9:00am – 6:00pm. (Sunday & Public Holiday: Closed)
How do I sign up for a course?
- Click: https://www.eduquest.sg/schedules/home
- Select the Type of Registration (Self-Sponsored or Employer-Sponsored) and fill out the registration form accordingly.
- Self-Sponsored applicants may use log-in with SingPass or proceed to fill up manually.
- Employer-Sponsored applications need to be processed through Employer-Sponsored Log-in. Companies that do not have an account, will automatically redirect to the Employer Sponsored (Corporate) Signup page, before continuing to sign-up their trainees.
How do I apply for SkillsFuture Singapore (SSG) Funding / Subsidy ?
- SCs and PRs (Self-sponsored individuals must be at least 21 years old) and Long Term Visit Pass Plus (LTVP+) holdersvare eligible for UP TO 50% SSG Funding
- SCs aged ≥ 40 years old are eligible for UP TO 70% SSG funding.
- No funding available for Work Permit/passport holders / Student Pass holders.
- For Citizen and SPR; SSG funding will be declined for Employer-Sponsored trainees, if the trainee is not contributing CPF under the company they are working with when registering for a course at Eduquest for the month the course is taken. In the event the SSG funding is declined, the company will have to submit CPF90 documents (sample as per below screenshot), which need to be approved by SSG for the funding to be successful.
- LTVP+ trainees are considered an employee of a particular employer for the purpose of SSG funding as an employer-sponsored trainee, only if there exists an employment contract between the trainee and that particular employer, and that particular employer is liable to pay remuneration to the trainee under the employment contract. Hence, you may wish to consider supporting documents such as employment contracts and salary slips.
What are your Training locations ?
When will I know if the course that I have applied for is confirmed?
For Self/Individual Registration:
To complete the online registration process, payment has to be made for the applied course. You will receive an acknowledgement email (based on the email address indicated during registration) and/or a confirmation email once the course is confirmed and course fee has been paid.
For Employer Registration:
Company’s person-in-charge who has completed the registration on your behalf will receive a confirmation email from us. Please show this confirmation email on the first day of your course.
Want to change the course date I have registered for?
As long as you have received the course confirmation there is an admin fee for reschedule to change the date. Please write to email@example.com for request of date change.
What if I am late or absent for my course?
- All trainees are expected to be punctual for all courses at all times.
- Latecomers will be considered absent. Please arrange with our staff to attend the next available class, where an admin fee for absence will be applicable.
What should I do for deferment/transfer/trainee replacement/withdrawal of course?
How do I download or access e-Certs?
Can I retake the exam/assessment if I fail?
- Candidates will receive an automated email notifying them of the assessment result within 24 hours. The email will be sent to the registered email address for both self-sponsored and employer-sponsored candidates. For employer-sponsored trainees, the email will also be sent to the employer's email address.
- Details for the Admin Fee please refer to https://www.eduquest.sg/aboutus/withdraw_policies (Miscellaneous Fee)
How or where to highlight Dispute Resolution - Escalation?
We understand that there may be times when our services fall short of your expectations and that you want to be heard. Please write to us https://www.eduquest.sg/contactus/home with your full particulars (ie. Name, email address, and contact number) so that we can get in touch with you.
What is the requirement for virtual classroom ?
What are the Funding Eligibility Criteria (SSG Funding/Subsidy) for Selp Sponsored ?
Trainee must either be a Singapore Citizen or Permanent Resident of Singapore and; Applicant must be at least 21 years old and; pass all examinations /assessments; Trainee is taking the course for the first time.
What is the Funding Eligibility Criteria (SSG Funding/Subsidy) Employer-Sponsored?
- Company must be registered or incorporated in Singapore and;
- Applicant must either be a Singapore Citizen or Permanent Resident of Singapore or LTVP Plus holder
- Applicant should be taking the course for the first time under the current course title that they are taking
- Applicant must be aged 13 years old as per the calendar year
- Applicant must be a direct employee of the company under which they would be registering
- Applicant should be contributing CPF under this company for the day that they are taking the course
- Applicant must be fully sponsored by the Company for all costs associated with the training
- Company should be registered at least a month before the employee is taking the course
What is Skillsfuture Credit ?
The SkillsFuture Credit aims to encourage individuals to take ownership of their skills development and lifelong learning. All Singaporeans aged 25 and above can use their S$500 SkillsFuture Credit from the government to pay for a wide range of approved skills-related courses. SkillsFuture Credit does not expire and can be used at any time. However, individuals are encouraged to use it early to continually upgrade their skills.
SkillsFuture Credit Top-Up
All Singaporeans who are 25 years or above as at 31 Dec 2020. One-time S$500 credit top-up. Claimable for a full range of SkillsFuture Credit-eligible courses. Expires on 31 Dec 2025
Additional SkillsFuture credit for Mid-Career Support
To help make the career transition process more accessible to individuals, Singapore Citizen aged 40 to 60 (inclusive) will receive a one-off SkillsFuture credit of $500.00 as at 31 December 2020. This will be done in addition to the one-time $500.00 SkillsFuture credit top up which was only available for Singaporean citizens aged 25 and over as at 31 December 2020. The Additional SkillsFuture credit for Mid-Career Support will expire on 31 December 2025.
How to check my SkillsFuture credit balance?
To check your SkillsFuture credit balance or SkillsFuture credit top-up, or make a SkillsFuture credit claim for your course, follow these steps:
- Login at MySkillsFuture.gov.sg
- Go to the MySkillsFuture.gov.sg and click on the “Login” button on the top right.
What funding available for Eduquest Courses ?
Most Eduquest courses have:
- SSG Course Fee Funding
- Skillsfuture Credit
- UTAP Funding - Selected Courses
- SFEC UP TO 90% (Only for Eligible Employers)
What is PSEA (Post-Secondary Education Account) funding?
- PSEA is opened automatically for all eligible Singaporeans and administered by MOE to help parents save for their children’s post-secondary education. Detailed information can be found from MOE website or https://www.moe.gov.sg/financial-matters/psea/overview. Call MOE 24-hour automated PSEA hotline at 6260 0777 to check your account balance.
- The scheme allows students to utilise their siblings’ PSEA funds, up to a maximum of three siblings. Consent for withdrawal of siblings’ PSEA funds must be sought for siblings above 21 years old and parents’ authorisation of usage is required if siblings are below 21 years old. Refer to the Guidelines for usage of PSEA Funds.
Which Eduquest courses can I use for PSEA funds ?
Which Eduquest course have UTAP Funding ?
What is Absentee Payroll (AP)?
Absentee Payroll (AP) funding is a grant to help companies defray the manpower costs incurred when they send their employees for training courses funded by SSG. For training outside working hours, AP funding is given to the companies to defray the overtime pay that was paid to their employees.
What is the Absentee Payroll (AP) process?
- Enrolment: Training Partner (TP) will submit trainee(s) enrolment on behalf of your Enterprise in Training Partners Gateway
- Absentee Payroll (AP) declaration: Enterprise receives an email to submit AP Declaration with required information including salary and worked hours for the trainee(s); and update PayNow details. Corppass is required to log in to EPJS.
- Absentee Payroll (AP) disbursement: Enterprise receives an email to submit AP Declaration with required information including salary and worked hours for the trainee(s); and update PayNow details. Corppass is required to log in to EPJS.
- The Link for Enterprises to log in to submit AP declaration and How to Apply AP : https://sfec.enterprisejobskills.gov.sg/Callbackhandler/Prelogin.aspx
- User guide on “how to do declaration for AP” once they receive an email from SSG to submit AP declaration : https://sfec.enterprisejobskills.gov.sg/Callbackhandler/PdfViewer.aspx?IsAPGuide=True
Do you accept trainees who are hearing impaired with interpreter
We do accept whereby by trainee need to perform the written assessment and practical assessment on his/her own
What is the timing for the training ?
Our training programs generally start at 9 AM to 6 PM, although the exact timings may vary depending on the specific programs we offer.
What are the available payment methods?
- We do not accept cash payments. Only PayNow or SkillFuture Credit.
- Self-sponsored trainees utilizing SSG funding can only make payments from their personal accounts.
- Employer-sponsored trainees using SSG funding can only make payments from the company they are registered with, under the CPF contribution of the registered company.
What are the programmes offered in Eduquest ?
Do you conduct classes on weekends?
Can I pay in cash on the day of the class itself?
We do not accept cash payments. Only PayNow or SkillFuture Credit one day before the class commencement day
Are your courses eligible for training allowance and Training commitment award
What is enhanced absentee payroll?
Sponsoring employers are eligible for Absentee Payroll (AP) at up to 95% of trainee’s hourly basic salary, capped at $13 per hour.
How do I edit my company details?
Please drop an email to firstname.lastname@example.org with the company name , UEN no and changes to be made.
How do I apply to use PSEA funds?
You can apply to withdraw the PSEA funds for payment of approved fees and charges through: Online (Training Provider) PSEA Ad Hoc Withdrawal.
The form is to be completed by:
- the account holder (the student), if he/she is 21 years old or above, or
- a parent if the account holder (the student) is below 21 years old.
Please refer to the 2 different forms below:
Food Safety Course Level 1 (FSCL1)
Who should take Food Safety Course Level 1 (FSCL1)?
Those who handle and prepare food and beverages in SFA-licensed establishments include Kitchen Managers, Supervisors, Chefs, Sous Chefs, Cooks, Kitchen Assistants, and Food Stall Assistants, as well as other food and beverage handlers.
How can I register for the Food Safety Course Level 1 (FSCL1)?
- Register online on our website https://www.eduquest.sg/schedules/home, Choose the course and the date you want to apply for.
- You will receive an acknowledgement upon successful online registration followed by course confirmation at least 3 days before the course commencement date.
What are the course fee for Food Safety Course Level1 (FSCL1) ?
Are there any government subsidies available?
Qualified trainees aged 21 and above may apply for subsidies from SSG. Singaporeans who wish to reskill or upskill themselves to join the food industry may also use their SkillsFuture credits (Anyone 25 years and above) to offset the balance amount after subsidy to cover the course fees. SSG funding is not applicable for foreigners/passport holders and thus required to pay the full course fee
What is the duration of the Food Safety Course Level 1 (FSCL1)?
Food Safety Course is a 1 Day Course (7.5 hrs)
Can we apply for food shop license with the FSC certificate?
Please refer SFA to know the procedure for applying Food Shop License.
What languages do you provide the Food Safety Course Level 1 (FSCL1)in?
- Food Safety Course Level 1 is available in English, Chinese, Tamil translation & Malay translation. Candidates need to be Proficient in 1 of the 4 languages available to take the course.
- For other languages, please contact our hotline for more information: https://www.gobusiness.gov.sg/licensing-faqs/food-shop-licence/
How long is the Food Safety Course Level 1 (FSCL1) certificate valid for?
Food Safety Course Level 1 is valid for 5 years from the year the course is taken.
Are there any refresher courses available after completing the Food Safety Course Level 1 (FSCL1)?
Food Safety Course Level 1 is valid for 5 years from the year the course is taken. Upon Completion of 5 years you can renew the certificate taking Food Safety Course Level1 (Refresher) which is valid for 10 years .
What is the minimum age requirement for taking up Food Safety Course Level 1 (FSCL1) ?
Anyone 13 years and above can take Food Safety Course Level 1
Are there any online/ virtual classes conducted so that I can register for the Food Safety Course Level 1 (FSCL1) ?
We do have a virtual /online class schedule for Food Safety Course Level 1. Refer to https://www.eduquest.sg/schedules/home, choose your course as Food Safety Course Level 1 synchronous e-learning, preferred language and training location as a virtual classroom.
What is the Course fee to enroll in the Food Safety Course Level 1 (FSCL1)?
Who can I contact if I have additional questions about the Food Safety Course Level 1 (FSCL1)?
- You can reach us at 6338 7151 or through our Contact Us - Form
- Mondays to Saturdays 9:00am – 6:00pm. (Sunday & Public Holiday: Closed)
Food Safety Course Level 2 (FSCL2)
Who should take the WSQ Food Safety Course Level 2 (FSCL2) ?
The employees who are already working in Retail and Non Retail Food establishments should take WSQ Food Safety Course Level 2 (FSCL2) to upskill their knowledge, as they will receive additional training on conducting food safety checks at their Specific work areas.
How long does a WSQ Food Safety Course Level 2 (FSCL2) certificate last?
WSQ Food Safety Course Level 2 (FSCL2) certificate is valid for 10 years.
Is WSQ Food Safety Course Level 2 (FSCL2) a valid refresher course and what is the difference?
- Yes, however, the subsidy for this course is for the first enrolment only.
- Subsequently, learners will have to take the WSQ Food Safety Course Level 1 (FSCL1) Refresher to tap on the subsidy after 10 years.
Will the WSQ Food Safety Course Level 2 (FSCL2) be accepted as a refresher by SFA officers during outlet inspection?
Can we use the WSQ Food Safety Course Level 2 (FSCL2) for submission of Food Shop license applications?
No. As the WSQ Food Safety Course Level 1 (FSCL1) covers the important foundation of food safety and hygiene policies and procedures, only WSQ Food Safety Course Level 1 (FSCL1) can be used for application of license.
What is the main objective for taking WSQ Food Safety Course Level 2 (FSCL2) ?
WSQ Food Safety Course Level 2 (FSCL2) course is a bridging programme between WSQ Food Safety Course Level 1 (FSCL1) and WSQ Food Safety Course Level 3 (FSCL3) as the course will prepare existing Food Handlers to eventually
Can we say that the WSQ Food Safety Course Level 2 (FSCL2) course is a bridging programme between WSQ Food Safety Course Level 1 (FSCL1) and WSQ Food Safety Course Level 3 (FSCL3)?
Yes, as the course will prepare existing staff to eventually qualify as Food Hygiene Officers upon completion of the WSQ Food Safety Course Level 3 (FSCL3).
If WSQ Food Safety Course Level 2 (FSCL2) is taken as a refresher & expires after 10 years, what course will be taken to renew it ?
If Food Safety Course Level 2 expires , it is up to the company or individual to attend WSQ Food Safety Course Level 1 (FSCL1) Refresher for renewal.
Additionally, can I also check if WSQ Food Safety Course Level 1 (FSCL1) is a prerequisite to attend this course? Kindly confirm.
For first time food handlers, it is mandatory to take WSQ Food Safety Course Level 1 (FSCL1) before they can be accepted for enrolment onto the WSQ Food Safety Course Level 2 (FSCL2).
What is the difference betweenWSQ Food Safety Course Level 1 (FSCL1) and WSQ Food Safety Course Level 2 (FSCL2)?
WSQ Food Safety Course Level 1 (FSCL1) covers the basic food safety principles for food handlers. As these food handlers level up and take on greater responsibilities in the kitchen, they can upskill by taking up WSQ Food Safety Course Level 2 (FSCL2), which will equip them with the know-how to conduct food safety checks in their workplace.
Is SSG funding available?
Yes ,SSG funding is available for WSQ Food Safety Course Level 2 (FSCL2).
Can we offset the balance amount using SkillsFuture Credit ?
Yes you can use Skillsfuture Credit to offset the balance amount after SSG funding.
Which are locations WSQ Food Safety Course Level 2 (FSCL2) is conducted ?
WSQ Food Safety Course Level 2 (FSCL2) is conducted only at the Rex House, 73 Bukit Timah Road right now.
What is the duration of WSQ Food Safety Course Level 2 (FSCL2)?
It’s a one day course (7.5hrs) inclusive of 1.5 hours assessment which comprises Practical Performance and Multiple Choice Questions (MCQ).
What is the full Course fee for WSQ Food Safety Course Level 2 (FSCL2) ?
What are the minimum entry requirements for WSQ Food Safety Course Level 2 (FSCL2)?
Participants should be able to read and write in the English Language.
Is Eduquest offering the WSQ Food Safety Course Level 3 (FSCL3) course as part of the SFA training framework?
Yes we are offering WSQ Food Safety Level 3 (FSCL3) course as well as part of the SFA training framework.
Food Safety Course Level 3 (FSCL3)
What are the course objectives for Food Safety Course Level 3 (FSCL 3) ?
Learners will learn about food safety practices and regulatory requirements, pre-requisite programmes implemented in food establishments, methods used to conduct food safety and hygiene inspection/check, food safety and hygiene lapses and corrective actions, and concepts and principles of Hazard Analysis and CriticalControl Points (HACCP) and Food Safety Management System (FSMS) and be able to apply them at the workplace.
Who should take the WSQ Food Safety Course Level3 (FSCL 3)?
All Category A food establishments are mandated to appoint a trained FHO who has attended and passed the WSQ Food Safety Course Level 3 (previously known as the WSQ Conduct Food and Beverage Hygiene Audit Course. FHOs previously trained under the FHO course conducted by the Singapore Environment Institute (SEI) will continue to be recognized by SFA
What is the main role of Food Hygiene Officers?
Food Hygiene Officer (FHO) oversee and implement effective food hygiene measures which ensure food is prepared in a safe and hygienic manner. As a senior staff member trained FHO is responsible for reinforcing a high standard of food and personal hygiene in food establishments.
Will WSQ Conduct Food and Beverage Hygiene Audit Course done under FHO course recognised by SFA?
The staff who have passed the WSQ Conduct Food and Beverage Hygiene Audit Course or have been previously trained under the FHO course conducted by Singapore Environment Institute (SEI) will continue to be recognised by SFA.
Will a certified FHOs still have to attend Food Safety Course Level 1 ?
A certified FHO will not need to attend the Food Safety Course Level 1 (FSC L1) if he/she decides to work as a food handler.
How long is the Food Safety Course Level 3 (FSCL3) certificate valid?
Food Safety Course Level 3 is valid for 5 years, however, the FHO will need to attend FSC L1 (Refresher) at the 5-year mark from the date he/she passes the Food Safety Course Level 3 if his/her course of work involves food handling.
After completion of Food Safety Course Level 1(Refresher) at the 10-year mark, which course FHO is going to attend next to keep them updated ?
The second and subsequent FSC L1 (Refresher) courses must be taken every 10th year from the last FSC L1 (Refresher) course pass date, if the FHO continues to work as a food handler.
Is the WSQ Food Safety Course Level 3 (FSCL3) currently being conducted in all Eduquest training centers ?
The WSQ Food Safety Course Level 3 is conducted at
- City Campus - 73 Bukit Timah Road, #02-00 (Near Little India MRT Exit A),
- West Campus - Vision Exchange, 2 Venture Drive, #09-14 (Near Jurong East MRT Exit B - Private Bus Pickup Point)
What is the duration of Food Safety Course Level 3 (FSCL 3)?
What is the full Course fee for Food Safety Course Level 3 (FSCL 3) ?
Is SSG funding available?
Yes, SSG funding is available for Food Safety Course Level 3.
Can we offset the balance amount using SkillsFuture Credit ?
What is the minimum entry requirement for Food Safety Course Level 3 (FSCL 3)?
- GCE N Level pass in English (Grade 1 to 5) or equivalent, or
- ES WSQ Workplace Literacy (WPL) Level 4 and above
- Participants who do not meet the above requirements will be required to go through a short interview.
UTAP funding available for Food Safety Course Level 3 (FSCL 3) ?
UTAP funding can be claimed after completion of course.
Progressive Wage Model (PWM)
Is PWM mandatory?
Yes it is MANDATORY. Employers must ensure that their Singapore citizen and PR food services workers meet the food services PWM training requirements of attaining at least 2 Workforce Skills Qualification (WSQ) Statement of Attainment, out of the list of approved WSQ training modules. This is with the exception of the highest job roles of Senior Cook and Manager, for which the Tripartite Cluster for Food Services (TCF) recommends that training as per the recommended WSQ module list is encouraged, so as to give employers the flexibility to train these employees in senior positions according to their own business needs.
What are the courses under the FSC sector that Eduquest provide
Who can take PWM (Progressive Wage Model Courses?
Does the director & admins workiers for the restaurant need to take the course as well
- Yes, but they would generally fall under Occupational Progressive Wages (OPW) if they are not handling food. Hence, despite them working in the food service sector, they are to follow the OPW training requirements.
- Employers must ensure that their Singapore citizen and PR administrators and drivers meet the Occupational Progressive Wages (OPW) training requirements of attaining:
At least 1 Workforce Skills Qualification (WSQ) Statement of Attainment, with no restriction on which WSQ course can be taken
What is the time frame to implement PWM ?
Employers will have one year from the implementation date of 1 March 2023 (i.e. up to end-February 2024) PWM (Food Services) to ensure that their workers meet the training requirements. 3 After the “run-in” period, should there be any non-compliance, MOM will advise employers on the appropriate rectification actions to take within a reasonable timeframe, failing which suspension of Work Pass privileges (such that employers will not be able to apply for new or renew existing Work Passes) may be imposed
Is the wage increase applicable to all employees even though their wages has been increased recently
How many courses need to be taken under the PWM model for Food Service Sector?
At least 2 Workforce Skills Qualification (WSQ) Statement of Attainment, out of the list of approved WSQ training modules.
Will the government co fund the wage increment
If the wages has been increased and then we send for the course, can we claim under the Progressive Wage Credit Scheme?
Does Eduquest provide one day courses under PWM ?
Culinary Arts and Baking Academy (CBA)
Can we get more insight on the trainer profile for courses like barista, latte art, and baking - The customer insist on it
All of our trainers possess extensive industry experience. They have worked in various sectors and are dedicated to sharing their expertise and knowledge to equip learners equipping learners with valuable tips, tricks, and in-depth knowledge to excel as professionals.
May we understand the selling points for the culinary, baking, and coffee course - we have been getting quite a lot of tickets and are unable to convert them.
- Coffee Course - Completing barista training opens up a range of appealing career opportunities within the coffee and hospitality industry.
- Culinary Courses - Few examples of the diverse career opportunities that culinary courses can open up. The food and hospitality industry is vast, and with the right training, passion, and dedication, individuals can find fulfilling careers that align with their culinary talents and interests.
- Baking Courses - Baking courses provide a solid foundation for entering the world of baking and pastry arts, enabling individuals to pursue careers that cater to their creative and culinary passions.
Benefits of culinary and coffee courses to help customers understand the course and why they should take it
Provide Specialty Coffee Service
- Career Opportunities: Individual of the course can explore various career paths within the coffee industry, including becoming baristas, coffee roasters, café managers, coffee consultants, and even entrepreneurs starting their own coffee-related businesses.
- Employment Prospects: Completing a specialty coffee service course enhances an individual's resume and makes them more competitive in a job market where expertise and proficiency in coffee preparation are highly valued.
- Culinary Courses: Few examples of the diverse career opportunities that culinary courses can open up. The food and hospitality industry is vast, and with the right training, passion, and dedication, individuals can find fulfilling careers that align with their culinary talents and interests.
- Chef or Cook: From line cooks to executive chefs, culinary courses prepare individuals for various roles in professional kitchens. They learn food preparation techniques, menu planning, kitchen management, and the art of creating exquisite dishes.
- Sous Chef: A sous chef assists the head chef in running the kitchen, supervising staff, and ensuring the smooth flow of operations. This role involves managing inventory, food quality, and coordinating kitchen activities.
- Pastry Chef or Baker: Specializing in baking and pastry arts, individuals can become skilled in creating a wide range of baked goods, pastries, and desserts. They may work in bakeries, patisseries, or even start their own businesses.
- Caterer: Culinary graduates can venture into catering services, preparing and serving food for events such as weddings, corporate gatherings, and parties. This role requires creativity, organization, and the ability to manage large-scale food production.
- Restaurant Manager: Beyond the kitchen, culinary courses provide insights into restaurant operations, customer service, and business management. Graduates can pursue roles as restaurant managers, overseeing day-to-day activities and ensuring a smooth dining experience.
- Food Stylist: Food stylists work in advertising, media, and the culinary industry, arranging food for photography or film. They use their artistic and culinary skills to make food visually appealing for various media platforms.
- Food Writer or Critic: Culinary courses can lead to careers in food journalism, where individuals write articles, reviews, and features about food, restaurants, recipes, and culinary trends.
- Food Entrepreneur: Armed with culinary expertise, graduates can start their own food-related businesses, such as cafes, food trucks, catering companies, or specialty food product ventures.
- Private Chef: Culinary graduates can become personal chefs for individuals, families, or private events. This role offers a more personalized culinary experience and the opportunity to showcase creativity.
- Food Educator or Instructor: Some culinary graduates become cooking instructors, teaching cooking classes, workshops, and culinary education programs to individuals, groups, or even in formal educational settings.
- Baking Courses: Baking courses provide a solid foundation for entering the world of baking and pastry arts, enabling individuals to pursue careers that cater to their creative and culinary passions.
- Pastry Chef or Baker: Specializing in baking and pastry arts, individuals can become skilled in creating a wide range of baked goods, pastries, and desserts. They may work in bakeries, patisseries, or even start their own businesses.
- Baker: Bakers focus on producing bread, rolls, cakes, and other baked goods. They can work in commercial bakeries, specialty bakeries, supermarkets, and other food service establishments.
- Bakery Owner: With the knowledge gained from baking courses, individuals can open their own bakeries or patisseries, offering a variety of baked goods to the local community.
- Bakery Manager: Bakery managers oversee bakery operations, including staff management, inventory control, production scheduling, and maintaining quality standards.
- Food Stylist: Food stylists with baking skills specialize in creating visually appealing baked goods for photography, film, and media presentations.
- Baking Instructor: Baking courses can lead to opportunities as baking instructors, teaching aspiring bakers, hobbyists, and enthusiasts various baking techniques and recipes.
- Baking Blogger/Influencer: Those with a passion for baking can create blogs, social media accounts, and online platforms to share their baking journey, recipes, and tips.
- Food Writer: Baking enthusiasts can pursue careers as food writers, contributing articles, recipes, and reviews related to baked goods and the baking industry.
Non-WSQ courses (latte art, marble, and other courses), the leads recevied immediately pull-out the minute we say SFC not applicable. How do we persuade them? - Any discounts or other points to pull in them
Please give us more details on each course session. Especially for 3-4 days courses like - pasta, coffee, and baking
- Day 1: a) History of Coffee b) Beans to Cup c) Coffee Brewing d) Milk Frothing e) Assessment (30mins)
- Day 2 : a) Hands on b) Espresso extraction c) Milk Frothing d) Prepare and Serve Cappuccino and Latte
- Day 3 : a) Latte Art Exposure b) Maintenance & assessment c) Practice Session d) Practical , Oral and Assessment
May we also get more testimonials on the courses? - This could actually increase our trust and can help increase registration
I would request you to go to our facebook or IG page to see some testimonials posted for certain course
Are there opportunities for hands-on cooking experience in culinary courses?
Yes, most culinary courses include practical cooking sessions, where students can apply the skills and techniques they've learned.
Who can enroll in culinary courses?
Culinary courses are open to anyone with an interest in cooking, regardless of their skill level. They are suitable for beginners looking to develop basic cooking skills as well as experienced chefs seeking to enhance their expertise.
Will I have access to hands-on baking experience in a baking course?
Most baking courses include practical sessions where students have the opportunity to bake, practice techniques, and apply what they've learned.
What ingredients and materials are included in the course fee, and do I need to bring anything specific?
Clarify what materials and ingredients are covered by the course fee
Can I miss one of the three days of the course, and will there be any additional charges for that?
Do I need prior baking experience to enroll in this course?
This course is suitable for individuals of all skill levels, from beginners to those with some baking experience.
What will I learn in the 3-day baking course?
The course curriculum usually covers a variety of baking techniques and recipes, including bread, pastries, and desserts.
Critical Core Skills Academy (CCS)
Critical Core Skills courses who is it for ?
Individuals: Equip yourself with CCS to remain employable and acquire technical skills required to perform in job roles and adapt to changes and seize career development opportunities.
Employers: Build technical and CCS skills among your employees so that your organisation remains nimble and agile. Reskill and upskill your employees for business transformation.
What should the selling/convincing point for CCS be?
Employer demand for Critical Core Skills (CCS) as these skills are essential for supporting business transformation Individual Critical Core Skills is important to be future ready and adaptive.
More insight to promote the course better? Audience and target factors
These courses are for students, entry-level workers, administrators, mid-career professionals, and anyone looking to strengthen their skill set for personal and professional development.
Why should individual consider taking a Critical Core Skills courses?
Developing these skills can increase your effectiveness in the workplace, improve relationships, boost confidence, and help navigate challenges more effeciently
How Critical Core Skills is beneficial to individuals?
Critical core skills courses designed to equip individuals with essential skills that are widely applicable across various professions. These skills are considered foundational for personal and professional success.
Can Critical Core skills can be learned through experience ?
Experience certainly plays a role, but structured courses offer focused learning, practical exercises, and expert guidance that can accelerate your skill development.
How can individual apply CCS skills in their job or daily life?
Course will have practical exercises and real-world examples that allow individual to practice and apply skills in various contexts at workplace and personal Level.
Can individual take multiple courses to improve different skills?
Yes many individuals take multiple courses to develop skill set.
Can I benefit from these courses even if I'm not currently employed?
Yes These skills are valuable in various life situations, not just the workplace.
Is it possible to claim UTAP?
Yes, as long as you are NTUC live member, can claim up to 50% on top of the Govt subsidies upon completion of the course. NTUC members are provided a 50% subsidy on the course fees, on cash paid,
up to a maximum of $250 annually when enrolling in UTAP-supported courses. Must Pass the Funded Course with “Competent”.
Can I access course materials after completing the program?
Yes, we will provide E-book were trainees can download to PDF file and save it in their own devices for their future preference
Is there a certificate awarded upon completion of the course?
Yes, upon successful completion of the Critical Core Skills course, participants are awarded a WSQ certificate, which can be a valuable addition to their resume or professional portfolio.
How can I enroll in the course, and what is the fee structure?
How Critical Core Skills benefit employers?
Critical Core Skills courses are training programs designed to enhance essential skills to workforce, such as communication, problem-solving, Collaboration, Creative thinking and Sense Making
How can Critical Core Skills training benefit my organization?
It can lead to improved employee engagement, enhanced customer service, reduced conflicts, better decision-making, and increased innovation.
Who can benefit from these courses in my organization?
Employees at all levels can benefit, from entry-level workers to managers and leadership teams.
How can employees apply these skills to their roles?
Courses include practical exercises and real-world scenarios that allow employees to practice applying these skills to their jobs
How can I determine which course is the best fit for my organization?
As per your organization's goals, the skills you want to enhance in your employees .You need to do the training need analysis and talk to us based on that our team will suggest you relevant course
Why Critical Core SKills training important for employers ?
Investing in Critical Core Skills training can lead to a more skilled, adaptable, and cohesive workforce, resulting in a positive impact on your organization's overall performance and success.
What are the fundings available for CCS ?
- Singapore Citizens, Singapore Permanent Residents and Long Term Visit Pass Plus (LTVP+) holders - UP TO 50%
- Employer-sponsored and self-sponsored Singapore Citizens aged 40 years old and above - UP TO 70%
- SME-sponsored local employees (i.e. Singapore Citizens and Singapore Permanent Residents) - UP TO 70%
USE SKILLSFUTURE CREDIT TO OFFSET THE BALANCE
ELIGIBLE EMPLOYERS CAN AVAIL SFEC UP TO 90%
What is the Critical Core Skills course?
The Critical Core Skills course is a comprehensive program designed to enhance essential skills such as communication, problem-solving, critical thinking, and teamwork, which are vital for personal and professional development.
What topics are covered in the course?
The course covers a wide range of topics, including effective communication, decision-making, time management, leadership skills, conflict resolution, and emotional intelligence.
How long is the course, and what is the duration of each session?
The course duration and session length is 2 days (16hrs - 8hrs per day)
Is there any prerequisite knowledge or experience required to enroll in this course?
No, specific prerequisite knowledge or experience is required. The course is designed to accommodate participants with various backgrounds and skill levels.
Are there any assessments or exams in this course?
Yes, there will be a Written Assessment (Case study and Short answer questions) on the 2nd day to evaluate your understanding and application of the skills taught during the course.
How much is the course fee ?
Is there a refund policy if I need to cancel my enrollment?
SkillsFuture for Digital Workplace 2.0 (SFDW 2.0)
What is Skillsfuture for Digital Workplace 2.0 (SFDW 2.0) ?
SFDW 2.0 is a foundational training programme focusing on awareness and digital literacy . The SkillsFuture for Digital Workplace 2.0 (SDFW 2.0) focuses on four key areas: automation, cybersecurity risk, data analytics, and in-demand digital tools.It aims to help Singaporeans and enterprises be better prepared for the rapidly evolving digital economy. SFDW 2.0 will focus on delivering training that are relevant and up-to-date with the latest digital trends.
What is the difference between the first phase of Skillsfuture for Digital Workplace (SFDW) and Skillsfuture for Digital Workplace 2.0 (SFDW 2.0)?
SFDW - Introduced in 2017, SFDW is a foundational training programme that aims to equip Singapore adults (including those returning to the workforce) with the relevant mindset and digital literacy skills for work needed in the current and future economy.
In SFDW 2.0, the topics will be refreshed to include emerging skills under the Digital Economy, to allow individuals to stay relevant, keep pace with industry and workplace needs. The SkillsFuture for Digital Workplace 2.0 (SDFW 2.0), is a training programme that focuses on four key areas: automation, cybersecurity risk, data analytics, and in-demand digital tools.
It aims to help Singaporeans and enterprises be better prepared for the rapidly evolving digital economy.
Who is target audience for Skillsfuture for Digital Workplace 2.0 (SFDW 2.0 )?
Only Singaporeans, PRs and LTVP+holders will be eligible for funding. Non-Singaporean who are keen to participate in SkillsFuture for Digital Workplace
2.0 must pay the full course fees as stipulated by the Programme Partners.
What are the training programmes for Skillsfuture for Digital Workplace 2.0 (SFDW 2.0) ?
- Part A: Develop and deliver skills-based SFDW training programme for the general workforce across sectors (i.e. generic syllabus) which will
cover the 4 key areas namely data analytics, automation, cybersecurityrisk, and in-demand digital tools; and
- Part B: Develop and deliver skills-based contextualised SFDW training programme in at least 3 of the target sector(s) namely (i) Built
Environment, (ii) Food Services, (iii) Manufacturing, (iv) Retail, (v)Tourism (inclusive of Hotel and Accommodation Services), and (vi) Transportation, with sector contextualisation of the 4 key areas in Part A.
Skillsfuture for Digital Workplace 2.0 (SFDW 2.0) Who is it for?
The SFDW 2.0 programme aims to equip Singaporean adults (including those planning to return to the workforce) with digital literacy skills to prepare them for the digital economy.
Equip Singaporeans with emerging digital skills such as Artificial Intelligence, Data Analytics and Internet of Things.
Equip their employees with the right mind-set and skills for the digital economy.
Individuals (Return to work)
Equip Singaporean adults those planning to return to the workforce with digital skills
What is the training duration for Skillsfuture for Digital Workplace 2.0 (SFDW 2.0)?
It's 2-day training designed to equip participants with essential digital skills for personal and professional success.
Why is there a change of funding between the first phase of SFDW and Skillsfuture for Digital Workplace 2.0 (SFDW 2.0)?
As part of SSG's on-going review of existing schemes and funding to ensure their relevance and effective use of resources, SSG has revised the SFDW's course fee funding to focus our highest subsidy rates on training that delivers the strongest manpower outcomes, such as training tied to job placements.
If the individual has previously taken the first phase of Skillsfuture for Digital Workplace 2.0 (SFDW 2.0), can the individual attend the (SFDW 2.0)?
Individual who has received SFDW's funding in the first phase, will not be funded again for SFDW 2.0 course under Part A which is SFDW 2.0 (General) .However, the individual may be funded for the contextualized SFDW courses under Part B SFDW 2.0 (Sectoral) should he/she passed the pre-course screening process.
Why sectors has been selected for Skillsfuture for Digital Workplace 2.0 (SFDW 2.0)?
These sectors which are currently undergoing digital transformation have the highest proportion of workers who have little to no digital skills due to educational background and lack of training opportunities. Thus, there is added emphasis on these sectors for the workforce through SFDW 2.0
What is the difference between the four courses (General, Food Service, Retail and Tourism)?
- Skillsfuture for Digital Workplace 2.0 (SFDW 2.0) (General) The General course covers generic and not industry-specific topics in the four key areas which can be applied to most digital working environments.
In the other three courses (Food Service, Retail, and Tourism), there is added emphasis on the solutions and digital tools being adopted by businesses in the industries.
- Skillsfuture for Digital Workplace 2.0 (SFDW 2.0) (Food Services) Gain a deep understanding of the jobs and digital skills demanded in the food services Industry, along with the ability to navigate a technology-rich environment and ensure cybersecurity. Explore various digital applications and tools that are widely applicable in work settings, empowering you to excel in the Food Services industry.
- Skillsfuture for Digital Workplace 2.0 (SFDW 2.0) (Retail) Unleash Your Digital Potential - Enroll now in our Digital Skills for the Future course to succeed in today's digital Retail economy. Gain awareness of digital Retail jobs and required skills, work confidently in a technology-rich environment, and ensure cybersecurity. Discover digital applications and tools, harness the power of data, and achieve practical outcomes in the Retail Industry.
- Skillsfuture for Digital Workplace 2.0 (SFDW 2.0) (Tourism - including hotel and accommodation services) Enroll now in our Digital Skills for the Future course tailored for the hotel and accommodation industry. Gain awareness of digital jobs, excel in a technology-rich environment, and unlock revenue-boosting strategies.
Why there was a need of National Training Initiative Skillsfuture for Digital Workplace 2.0 (SFDW 2.0)?
- Despite Singapore’s large move towards technology, the local workforce will need to welcome technological changes to the workplace, and to take advantage of new opportunities in the future economy.
- Need to create a national training initiative to develop a digitally literate future-ready workforce in all fields who are confident, resilient, adaptable and attuned to a technology-rich environment to remain competitive and employable.
Will companies receive absentee payroll for sending staff for Skillsfuture for Digital Workplace 2.0 (SFDW 2.0)?
Yes, companies that send Singaporeans, PRs and LTVP+ holders for training during working hours will be eligible for
absentee payroll at prevailing rate.
Can the individual attend for both Part A Skillsfuture for Digital Workplace 2.0 (SFDW 2.0) ( General) and Part B (Sectoral) ?
Funding will only be given to the eligible participant for the same course once. For participants who would like to take
another course, they would have to pay the full course fees without government subsidy.
What are the funding available for Skillsfuture for Digital Workplace 2.0 (SFDW 2.0)?
- Employer-sponsored and self-sponsored Singapore Citizens aged 40 years old and above - UP TO 90% Funding
- SME-sponsored local employees (i.e Singapore Citizens and Singapore Permanent Residents) - UP TO 90% Funding
- Singapore Citizens, Singapore Permanent Residents and Long Term Visit Pass Plus (LTVP+) holders - UP TO 70% Funding
Balance funding amount can be offset using SFC (SkillsFuture Credit )
Can SkillsFuture Credit (SFC), SkillsFuture Enterprise Credit (SFEC) or Post-Secondary Education
Account (PSEA) be used for Skillsfuture for Digital Workplace 2.0 (SFDW 2.0) courses?
SFC and SFEC can be used for SFDW 2.0 courses. However, PSEA cannot be used for SFDW 2.0.
If the individual attended first phase of SFDW as company sponsored trainee, can the individual attend Part B of SFDW 2.0 in the same sector as company sponsored trainee again?
No, the individual should attend higher level digital upskilling courses after SFDW. The appointed Programme Partner
will have to put in place robust screening processes to screen the individuals and employer-sponsored trainees for
their suitability to participate in the programme under Part B.
I don't have my own laptop, so understanding the course and participating in synchronous e-learning would be challenging for me. Any suggestions to assist me?
We can offer you assistance by providing access at our campus, where you can attend classes online using our laptop. We will be available to guide you during hands-on activities and other assignments.
What is the funding criteria for SFDW 2.0 ?
It's national initiative so the funding is:
- Up to 70% of course fees
Singaporeans, PRs and LTVP+ Holders
- Up to 90% of course fees:
Singaporeans aged ≥ 40 years old
(SkillsFuture Mid-career Enhanced Subsidy)
Is PSEA allowed for SFDW 2.0?
No PSEA is not valid for this course
Is Course Fee/ SSG Funding Subisy and Skillsfuture Credit claimable?
Yes, it's a SSG-funded course and you can offset the balance amount using Skillsfuture Credit.