Course Detail
Interact and Serve Food and Beverage Customers
Course Objectives
Interact With and Serve Food and Beverage Customers competency-based training sets out knowledge and skill standards matching learning outcomes of participants. It also takes into account previous learning experiences through both formal and informal channels.
Mode of Delivery
Classroom Training
Assessment
Learning Outcomes
On completion of this unit, the learner will have knowledge and application skills in Interacting With and Serving Food and Beverage Guests and be able to apply them to the workplace.
This includes:
Preparing to interact with guests
Assisting guests with seating
Take food & beverage orders
Serving beverages
Picking-up food orders
Serving food
Presenting bills
Assisting guests with departure
Minimum Entry Requirement
Participants should have a minimum: - GCE N Level pass (Grade 1 to 5) in English or equivalent, or - ES WSQ Workplace Literacy (WPL) Level 4 and above - Participants who do not meet the above requirements will be required to go through a short interview.
Duration
3 Day(s) (22.58 Hrs)
Trainer : Learner Ratio
Course Fee
$654.00 (Incl. of 9% GST)
Registration Fee
A Registration Fee of $10.90 (Incl. of 9% GST) will be collected upon course registration, and It is non-refundable.
* In the event of any class cancellation by Eduquest, the Registration fee will be refunded
Miscellaneous Fees (Incl. of 9% GST)
Admin Fee for Absent and Reschedule: $32.70
Admin Fee for Make-up Session for Partial Absent, Appeal & Re-assessment: $54.50
Miscellaneous Fees refer to any non-compulsory fees which the trainees pay only when applicable. Such fees are normally collected by Eduquest when the need arises.
Fees indicated are per pax and not per proforma invoice or invoice.
Schedule
Course Fee $654.00 (Incl. of 9% GST)
This Course Includes:
Duration: 3 Day(s) (22.58 Hrs)
Language: English
Related Courses
Maintain Food and Beverage Service Environments
This module is one of the pre-requisite training for every food & beverage service practitioner in order that they can perform their duties efficiently. It is linked to two different competency
Prepare Mise En Place
This unit is designed to equip participants with essential mise en place practices and service skills to ensure efficient preparation and the delivery of high-qualit
Service Excellence Level 1 (SFw)
This skill describes the ability to apply the knowledge to go the extra mile in providing excellent service, which involves recognising a diverse range of customers and their needs and expectations
Monitor Income and Expenses
Equip trainees with the necessary knowledge and application skills in monitoring income and expenses in the food and beverage industry
Coordinate Food and Beverage Service
On completion of this unit, the learner will have knowledge and application skills in Co-ordinate Food and Beverage Service and be able to apply them to the workplace.
