Interact and Serve Food and Beverage Customers (SSF) (Synchronous e-learning)

Course Reference Number: CRS-Q-0031371-FSS

Course Objectives

Interact With and Serve Food and Beverage Customers competency-based training sets out knowledge and skill standards matching learning outcomes of participants. It also takes into account previous learning experiences through both formal and informal channels.

Learning Outcomes

On completion of this unit, the learner will have knowledge and application skills in Interacting With and Serving Food and Beverage Guests and be able to apply them to the workplace. 

This includes:

Preparing to interact with guests

Assisting guests with seating

Take food & beverage orders

Serving beverages

Picking-up food orders

Serving food

Presenting bills

Assisting guests with departure

Mode of Delivery

Synchronous e-learning - 100% e-learning in Synchronous mode via webinar / video conferencing with e-assessment

Course Fee

Full Course fee before SSG funding
$642.00 (inclusive of GST)

Duration

3 Day(s) (22.58 Hrs)

Nett Fee (after SSG funding* and inclusive of GST) (Effective from 1 July 2020)

Funding Validity Period: 01 Mar 2019 to 31 Dec 2020

$72.00
After 95% funding (WSS)
(capped at $26.5/hr)
$102.00
After 90% funding
(capped at $25/hr)
$258.14
After 80% funding
(capped at $17/hr)
Applicable for :

Self-Sponsored & Company Sponsored #
(SMEs & Non-SMEs)
- Singapore Citizens who are eligible for Workfare Skills Support Scheme (WSS)
- 35 years and above with monthly income of not more than $2300 (or 13 years and above for persons with disabilities)
Applicable for :

Self-Sponsored
- Singapore Citizens
- Aged 40 years and above

Company Sponsored #
- SMEs: Singapore Citizens /PRs
- Non-SMEs: Singapore Citizens aged 40 years and above
Applicable for :

Self-Sponsored
- SingaporeCitizens/PRs
- Aged 21 years and above

Company Sponsored #
- Non-SMEs:
Singapore Citizens aged below 40 years/PRs

Upon successful course completion,self-sponsored singaporeans eligible for WSS scheme may apply for SSG TRAINING ALLOWANCE of $6 per hour, capped at 180 training hours per WSS eligibility year & TRAINING COMMITMENT AWARD*

 #Absentee payroll support in addition to course fee funding available for company sponsored candidates.
 *Terms and conditions applies to all types of SSG fundings. More details at www.wsg.gov.sg