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WSQ Interact and Serve Food and Beverage Customers
(SOA Title: Food and Beverage Service 2)
Course Reference Number: TGS-2017501154
Course Objectives
Interact With and Serve Food and Beverage Customers competency-based training sets out knowledge and skill standards matching learning outcomes of participants. It also takes into account previous learning experiences through both formal and informal channels.
Learning Outcomes
On completion of this unit, the learner will have knowledge and application skills in Interacting With and Serving Food and Beverage Guests and be able to apply them to the workplace.
This includes:
Preparing to interact with guests
Assisting guests with seating
Take food & beverage orders
Serving beverages
Picking-up food orders
Serving food
Presenting bills
Assisting guests with departure
Minimum Entry Requirement
Participants should have a minimum: - GCE N Level pass (Grade 1 to 5) in English or equivalent, or - ES WSQ Workplace Literacy (WPL) Level 4 and above - Participants who do not meet the above requirements will be required to go through a short interview.
Mode of Delivery
Classroom Training
Assessment
Course Fee
Full course fee before SSG funding
$648.00 (Incl. of 8% GST)
Miscellaneous Fees
(Incl. of 8% GST)
Admin Fee for Absent and Reschedule: $32.40
Admin Fee for Make-up Session for Partial Absent, Appeal & Re-assessment: $54.00
Miscellaneous Fees refer to any non-compulsory fees which the trainees pay only when applicable. Such fees are normally collected by Eduquest when the need arises.
Fees indicated are per pax and not per proforma invoice or invoice.
Duration
3 Day(s) (22.58 Hrs)
Trainer : Learner Ratio
1:20
Nett Fee after SSG’s Course Fee Funding |
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Funding Validity Period: 01 Mar 2019 to 31 Dec 2024 |
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| Singapore Citizens (SCs), Permanent Residents (PRs) and Long Term Visit Pass Plus (LTVP+) Holders * | Up to 50% of course fees |
$348.00 Incl. of 8% GST |
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| SCs aged ≥ 40 years old (SkillsFuture Mid-career Enhanced Subsidy) | Up to 70% of course fees |
$228.00 Incl. of 8% GST |
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| SMEs (Enhanced Training Support for SMEs) | |||
(For Local Employers) More about SFEC www.enterprisesg.gov.sg/financial-assistance/grants/for-local-companies/skillsfuture-enterprise-credit
* Self-sponsored individuals must be at least 21 years old.
#Absentee payroll support in addition to course fee funding available for employer-sponsored candidates.
*Terms and conditions applies to all types of SSG fundings. More details at www.tpgateway.gov.sg
*Learners will be awarded a WSQ Statement of Attainment (SOA) for Food and Beverage Service 2 upon successful completion of the WSQ Interact and Serve Food and Beverage Customers
