* All pictures shown are for illustration purposes only. Actual product may vary.
Provide Quality Control for Service (SSF)
Course Reference Number: TGS-2017501206
Course Objective
To equip food and beverage service supervisors with the knowledge, comprehension and application skills in Providing Quality Control for Service
Learning Outcomes
Supervise Opening Shift
Monitor Guest Service
Handle Guest Complaints
Handle Problem Payments
Supervise Handover/Closing Shift
Course Methodology
Mini lectures to explain concepts and theories
Practical activities including role plays, demonstrations and practical performance
Mutual sharing and feedback
Who Should Attend?
Frontline supervisors of the F&B Industry and anyone who has the passion to upgrade and work in the F&B industry
Mode of Delivery
Classroom Training
Assessment
Course Fee
Full Course fee before SSG funding
$749.00 (inclusive of GST)
Duration
4 Day(s) (35 Hrs)
Teacher : Students Ratio
1:20
Nett Fee (after SSG funding* and inclusive of GST) (Effective from 1 July 2020) |
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Funding Validity Period: 01 Mar 2019 to 31 Dec 2022 |
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$119.00 After 90% funding (capped at $25/hr) |
$189.00 After 80% funding (capped at $17/hr) |
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Applicable for : Self-Sponsored - Singapore Citizens - Aged 40 years and above Company Sponsored #- SMEs: Singapore Citizens /PRs - Non-SMEs: Singapore Citizens aged 40 years and above |
Applicable for : Self-Sponsored - SingaporeCitizens/PRs - Aged 21 years and above Company Sponsored #- Non-SMEs: Singapore Citizens aged below 40 years/PRs |
#Absentee payroll support in addition to course fee funding available for company sponsored candidates.
*Terms and conditions applies to all types of SSG fundings. More details at www.wsg.gov.sg