To equip food and beverage service supervisors with the knowledge, comprehension and application skills in Providing Quality Control for Service
Supervise Opening Shift
Monitor Guest Service
Handle Guest Complaints
Handle Problem Payments
Supervise Handover/Closing Shift
Mini lectures to explain concepts and theories
Practical activities including role plays, demonstrations and practical performance
Mutual sharing and feedback
 
Frontline supervisors of the F&B Industry and anyone who has the passion to upgrade and work in the F&B industry
Participants should have a minimum: - GCE N Level pass in English (Grade 1 to 5) or equivalent, or - ES WSQ Workplace Literacy (WPL) Level 6 or equivalent, and where applicable - GCE N Level pass in Mathematics (Grade 1 to 5) or - ES WSQ Workplace Numeracy (WPN) Level 6 or equivalent - Participants who do not meet the above requirements will be required to go through a short interview.
Classroom Training
Assessment
$763.00 (Incl. of 9% GST)
A Registration Fee of $10.90 (Incl. of 9% GST) will be collected upon course registration, and It is non-refundable.
* In the event of any class cancellation by Eduquest, the Registration fee will be refunded
Admin Fee for Absent and Reschedule: $32.70
Admin Fee for Make-up Session for Partial Absent, Appeal & Re-assessment: $54.50
Miscellaneous Fees refer to any non-compulsory fees which the trainees pay only when applicable. Such fees are normally collected by Eduquest when the need arises.
Fees indicated are per pax and not per proforma invoice or invoice.
4 Day(s) (35 Hrs)
1:20