* All pictures shown are for illustration purposes only. Actual product may vary.
Provide Quality Control for Service (SSF)
Course Reference Number: TGS-2017501206
Course Objective
To equip food and beverage service supervisors with the knowledge, comprehension and application skills in Providing Quality Control for Service
Learning Outcomes
Supervise Opening Shift
Monitor Guest Service
Handle Guest Complaints
Handle Problem Payments
Supervise Handover/Closing Shift
Course Methodology
Mini lectures to explain concepts and theories
Practical activities including role plays, demonstrations and practical performance
Mutual sharing and feedback
Who Should Attend?
Frontline supervisors of the F&B Industry and anyone who has the passion to upgrade and work in the F&B industry
Mode of Delivery
Classroom Training
Assessment
Course Fee
Full Course fee before SSG funding
$749.00 (inclusive of GST)
Miscellaneous Fees
Make-up Session - $10.70 (inclusive of GST)
Appeal & Re-assessment - $21.40 (inclusive of GST)
Duration
4 Day(s) (35 Hrs)
Teacher : Students Ratio
1:20
Nett Fee after SSG funding* and inclusive of GST |
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Funding Validity Period: 01 Mar 2019 to 31 Dec 2021 |
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$119.00 After 90% funding (capped at $25/hr) |
$189.00 After 80% funding (capped at $17/hr) |
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Applicable for : Self-Sponsored - Singapore Citizens - Aged 40 years and above Employer-Sponsored #- SMEs: Singapore Citizens /PRs - Non-SMEs: Singapore Citizens aged 40 years and above |
Applicable for : Self-Sponsored - SingaporeCitizens/PRs - Aged 21 years and above Employer-Sponsored #- Non-SMEs: Singapore Citizens aged below 40 years/PRs |
Nett Fee after SSG’s Course Fee Funding |
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Funding Validity Period: 01 Jan 2022 to 31 Dec 2022 |
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| Singapore Citizens (SCs), Permanent Residents (PRs) and Long Term Visit Pass Plus (LTVP+) Holders * | Up to 50% of course fees |
$ 399.00 Inclusive of GST |
| SCs aged ≥ 40 years old (SkillsFuture Mid-career Enhanced Subsidy) | Up to 70% of course fees |
$ 259.00 Inclusive of GST |
| SMEs (Enhanced Training Support for SMEs) | ||
* Self-sponsored individuals must be at least 21 years old.
#Absentee payroll support in addition to course fee funding available for employer-sponsored candidates.
*Terms and conditions applies to all types of SSG fundings. More details at www.tpgateway.gov.sg
