Amidst current global economic outlook, the food services industry faces many challenges such as higher business costs in utilities and rentals, food supplies, and raw ingredients, and manpower shortage. The industry has also been facing perennial manpower shortage and difficulty in retaining workers due to other competing industries offering better employment terms; unwillingness of workers to work on weekends and public holidays; limited career progression opportunities; perceived poor image of the food services industry as a career choice. The Food Services PWM will provide workers with a clear progression pathway to higher wages, better skills, and increased job responsibilities. In addition, the Government has also launched the Food Services Industry Transformation Map 2025 to support business transformation in the adoption of digital solutions and productivity efforts.
Companies must meet the Progressive Wage Model wage and training requirements for food services workers who are Singapore citizens or permanent residents.