Trainer Profile

HAJA ZAFARULLAH S/O A P KADER MAIDEEN

Qualification(s):

Diploma In Business Administration
Advanced Certificate in Training and Assessment (ACTA)

Institute(s):

Association of Business Executives (UK)

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HAJA ZAFARULLAH S/O A P KADER MAIDEEN trains following courses

Service Leadership Level 1 (SFw) (Synchronous e-learning)

This skill describes the ability to apply the knowledge and skills in demonstrating the organization’s service vision, and recognizing the role that one plays in contributing to the service v

Service Planning and Implementation Level 1 (SFw) (Synchronous e-learning)

This skill describes the ability to apply the knowledge and skills for service planning and implementation with the mindset to go the extra mile in providing excellent service. It involves demonstr

Service Excellence Level 1 (SFw)

This skill describes the ability to apply the knowledge to go the extra mile in providing excellent service, which involves recognising a diverse range of customers and their needs and expectations

Empowering Self Through Effective Problem-Solving Skills

Developing Sense Making Skills for Success

Empowering Self with Creative Thinking Skills

Developing Interpersonal Communication Skills for Success

Mastering the Art of Collaboration at the Workplace

Elevating Customer Service Excellence in the Food Services Industry (Customer Service Excellence L1)

The Customer Service Excellence Level 1 course for the Food Services Sector aims to equip participants with essential skills such as effective communication, product knowledge, service recovery, an