Course Detail
Empowering Self Through Effective Problem-Solving Skills (Basic)
Course Reference Number: TGS-2022017158
About the course
This programme aims to enable learners to develop effective problem-solving skills in order for them to identify and solve work place issues by coming up with solutions and implementing corrective actions. Learners will use tools, techniques and processes to identify problems and implement guidelines and procedures to solve problems and test solutions.
Objectives
At the end of the course, learners will be able to:
- Apply suitable problem identification techniques to identify problems at the workplace
- Apply questioning techniques to clarify and define problems
- Identify decisions to be made and suggest potential corrective actions
- Implement potential solutions and report issues that occur
- Evaluate effectiveness of solutions using impact measurement techniques
Mode of Delivery
Face to Face or Synchronous (Online).
Learning outcomes
Participants will learn how to:
- Use various problem identification techniques
- Identify common problems or issues at the workplace and its impact
- Clarify and define problems using questioning techniques
- Use problem solving procedures, tools and processes to come up with solutions
- Identify corrective actions and use them
- Test ideas and potential solutions using experimentation techniques
- Measure effectiveness of solutions
Assessment
Written Assessment
- Case study - 7 Questions
- Short answer questions -10 Questions
Who should attend
New Entrants to the Workforce - Individuals beginning their careers and seeking foundational skills PMETs Aiming for Career Success - Professionals, Managers, Executives, and Technicians striving to enhance their career performance Individuals Aspiring to Build Their Personal Brand - Those looking to develop a strong and distinctive career identity Professionals Undergoing Career Transition or Job Change - Professionals navigating shifts in their career paths or exploring new job opportunities
Minimum entry requirements
No formal qualification—Participants should be able to converse, read, and write in English at the Employability Skills Workforce Skills Qualification (ES WSQ) and/ or Workplace Literacy (WPL) Level 4 proficiency level.
Duration
Total 14 Hours (2 days)
- Delivery - 12.5 hours
- Assessment - 1.5 hours
Course Fee
Full course fee before SSG funding
$381.50 (Incl. of 9% GST)
Registration Fee
A Registration Fee of $10.90 (Incl. of 9% GST) will be collected upon course registration, and It is non-refundable.
* In the event of any class cancellation by Eduquest, the Registration fee will be refunded
Miscellaneous Fees (Incl. of 9% GST)
Admin Fee for Absent and Reschedule: $32.70
Admin Fee for Make-up Session for Partial Absent, Appeal & Re-assessment: $54.50
Miscellaneous Fees refer to any non-compulsory fees which the trainees pay only when applicable. Such fees are normally collected by Eduquest when the need arises.
Fees indicated are per pax and not per proforma invoice or invoice.
|
Nett Fee after SSG’s Course Fee Funding Funding Validity Period: 23 Nov 2022 to 25 Sep 2025 |
|||
| Type | Category of Individuals | ||
| Singapore Citizens, Singapore Permanent Residents and Long Term Visit Pass Plus (LTVP+) holders | Employer-sponsored and self-sponsored Singapore Citizens aged 40 years old and above | SME-sponsored local employees (i.e Singapore Citizens and Singapore Permanent Residents) | |
| Funding Source | |||
|
SkillsFuture Funding (Baseline)
Up to 50% of Course Fees |
SkillsFuture Mid- Career Enhanced Subsidy
Up to 70% of Course Fees |
SkillsFuture Enhanced Training Support for SMEs
Up to 70% of Course Fees |
|
| Course Fee | $350.00 | $350.00 | $350.00 |
| SkillsFuture Funding | $175.00 | $245.00 | $245.00 |
| Nett Fee Payable (Before GST) | $175.00 | $105.00 | $105.00 |
| GST (9% x $350.00) | $31.50 | $31.50 | $31.50 |
| Final Amount Payable (Incl. of 9% GST) | $206.50 | $136.50 | $136.50 |
(For Local Employers) More about SFEC https://www.skillsfuture.gov.sg/sfec
* Self-sponsored individuals must be at least 21 years old.
#Absentee payroll support in addition to course fee funding available for employer-sponsored candidates.
*Terms and conditions applies to all types of SSG fundings.More details at www.tpgateway.gov.sg
Schedule
26th to 27th Jun 2025
REX House (Near Little India MRT)
12th to 13th Aug 2025
REX House (Near Little India MRT)
6th to 7th Oct 2025
REX House (Near Little India MRT)
17th to 18th Dec 2025
REX House (Near Little India MRT)
Course Fee
$381.50 (Incl. of 9% GST)
Full course fee before SSG funding
This Course Includes:
Duration: 2 Day(s) (14 Hrs)
Language: English
Trainees' Ratings
The Training Quality and Outcomes Measurement (TRAQOM) ratings are contributed by trainees who have attended SSG-funded courses. The quality rating measures trainees' perception of the overall learning experience and how inclined they are to recommend others to attend the course.
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