Course Detail    

WSQ Interact and Serve Food and Beverage Customers (Classroom + Asynchronous e-learning)

Course Reference Number: TGS-2018500411

(SOA Title: Food and Beverage Service 2)

Course Objectives

Equipped learners with knowledge and application skills in Interacting With and Serve Food and Beverage Guests and be able to apply them to the workplace.


2 Day(s) (22.58 Hrs)
2 days of classroom session
8 hours of E-Learning (Self Learning)

Mode of Delivery

Synchronous e-learning - 100% e-learning in Synchronous mode via webinar / video conferencing with e-assessment

Methods of Learning

  • Interactive online activities such as mini-quizes, forums and discussions
  • Mini lectures with presentations to explain concepts and theories
  • Practical activities including demonstrations, hands-on practice and observation
  • Mutual sharing, discussion and feedback

Learning Outcomes

On completion of this unit, learners shall be able to apply the following at the workplace:

  • Preparing to interact with guests
  • Assisting guests with seating
  • Take food & beverage orders
  • Serving beverages
  • Picking-up food orders
  • Serving food
  • Presenting bills
  • Assisting guests with departure

Who should attend

Service Crew, Beverage Crew and all F&B service personnel.

Minimum Entry Requirement

Participants should have a minimum: - GCE N Level pass (Grade 1 to 5) in English or equivalent, or - ES WSQ Workplace Literacy (WPL) Level 4 and above - Participants who do not meet the above requirements will be required to go through a short interview.

Trainer : Learner Ratio


Course Fee

Full course fee before SSG funding
$599.50 (Incl. of 9% GST)

Registration Fee

A Registration Fee of $10.90 (Incl. of 9% GST) will be collected upon course registration, and It is non-refundable.
* In the event of any class cancellation by Eduquest, the Registration fee will be refunded

Miscellaneous Fees (Incl. of 9% GST)

Admin Fee for Absent and Reschedule: $32.70

Admin Fee for Make-up Session for Partial Absent, Appeal & Re-assessment: $54.50

Miscellaneous Fees refer to any non-compulsory fees which the trainees pay only when applicable. Such fees are normally collected by Eduquest when the need arises.

Fees indicated are per pax and not per proforma invoice or invoice.

Nett Fee after SSG’s Course Fee Funding

Funding Validity Period: 01 Mar 2019 to 20 Aug 2026
Type Category of Individuals
Singapore Citizens, Singapore Permanent Residents and Long Term Visit Pass Plus (LTVP+) holders Employer-sponsored and self-sponsored Singapore Citizens aged 40 years old and above SME-sponsored local employees (i.e Singapore Citizens and Singapore Permanent Residents)
Funding Source
SkillsFuture Funding (Baseline)

Up to 50% of Course Fees
SkillsFuture Mid- Career Enhanced Subsidy

Up to 70% of Course Fees
SkillsFuture Enhanced Training Support for SMEs

Up to 70% of Course Fees
Course Fee $550.00 $550.00 $550.00
SkillsFuture Funding $275.00 $385.00 $385.00
Nett Fee Payable (Before GST) $275.00 $165.00 $165.00
GST (9% x $550.00) $49.50 $49.50 $49.50
Final Amount Payable (Incl. of 9% GST) $324.50 $214.50 $214.50

(For Local Employers) More about SFEC

 * Self-sponsored individuals must be at least 21 years old.

 #Absentee payroll support in addition to course fee funding available for employer-sponsored candidates.
 *Terms and conditions applies to all types of SSG fundings.More details at
 *Learners will be awarded a WSQ Statement of Attainment (SOA) for Food and Beverage Service 2 upon successful completion of the WSQ Interact and Serve Food and Beverage Customers (Classroom + Asynchronous e-learning)


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Course Fee $599.50 (Incl. of 9% GST)
Full course fee before SSG funding

This Course Includes:

Duration:  2 Day(s) (22.58 Hrs)
2 days of classroom session
8 hours of E-Learning (Self Learning)

Language: English

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