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WSQ Interact and Serve Food and Beverage Customers (Classroom + Asynchronous e-learning)

(SOA Title: Food and Beverage Service 2)

Course Reference Number: TGS-2018500411

Course Objectives

Equipped learners with knowledge and application skills in Interacting With and Serve Food and Beverage Guests and be able to apply them to the workplace.

Methods of Learning

Interactive online activities such as mini-quizes, forums and discussions

Mini lectures with presentations to explain concepts and theories

Practical activities including demonstrations, hands-on practice and observation

Mutual sharing, discussion and feedback

Learning Outcomes

On completion of this unit, learners shall be able to apply the following at the workplace:

Preparing to interact with guests

Assisting guests with seating

Take food & beverage orders

Serving beverages

Picking-up food orders

Serving food

Presenting bills

Assisting guests with departure

Who should attend

Service Crew, Beverage Crew and all F&B service personnel.

Mode of Delivery

Synchronous e-learning - 100% e-learning in Synchronous mode via webinar / video conferencing with e-assessment

Course Fee

$588.50 (inclusive of GST)

Miscellaneous Fees

Make-up Session - $10.70 (inclusive of GST)

Appeal & Re-assessment - $21.40 (inclusive of GST)

Miscellaneous Fees refer to any non-compulsory fees which the trainees pay only when applicable. Such fees are normally collected by Eduquest when the need arises.

Fees indicated are per pax and not per proforma invoice or invoice.

Duration

2 Day(s) (22.58 Hrs)

Trainer : Learner Ratio

1:20

Nett Fee after SSG’s Course Fee Funding

Funding Validity Period: 01 Jan 2022 to 20 Aug 2022

Singapore Citizens (SCs), Permanent Residents (PRs) and Long Term Visit Pass Plus (LTVP+) Holders * Up to 50% of course fees $ 313.50
Inclusive of GST
SCs aged ≥ 40 years old (SkillsFuture Mid-career Enhanced Subsidy) Up to 70% of course fees $ 203.50
Inclusive of GST
SMEs (Enhanced Training Support for SMEs)

 * Self-sponsored individuals must be at least 21 years old.

 #Absentee payroll support in addition to course fee funding available for employer-sponsored candidates.
 *Terms and conditions applies to all types of SSG fundings. More details at www.tpgateway.gov.sg
 *Learners will be awarded a WSQ Statement of Attainment (SOA) for Food and Beverage Service 2 upon successful completion of the WSQ Interact and Serve Food and Beverage Customers (Classroom + Asynchronous e-learning)