WSQ Interact and Serve Food and Beverage Customers (E-learning Blended Mode) (SSF) (Synchronous + Asynchronous)
Course Reference Number: CRS-Q-0032269-FSS
Course Objectives
Equipped learners with knowledge and application skills in Interacting With and Serve Food and Beverage Guests and be able to apply them to the workplace.
Methods of Learning
Interactive online activities such as mini-quizes, forums and discussions
Mini lectures with presentations to explain concepts and theories
Practical activities including demonstrations, hands-on practice and observation
Mutual sharing, discussion and feedback
Learning Outcomes
On completion of this unit, learners shall be able to apply the following at the workplace:
Preparing to interact with guests
Assisting guests with seating
Take food & beverage orders
Serving beverages
Picking-up food orders
Serving food
Presenting bills
Assisting guests with departure
Who should attend
Service Crew, Beverage Crew and all F&B service personnel.
Mode of Delivery
Synchronous e-learning - 100% e-learning in Synchronous mode via webinar / video conferencing with e-assessment
Course Fee
Full Course fee before SSG funding
$588.50 (inclusive of GST)
Duration
3 Day(s) (22.58 Hrs)
Nett Fee (after SSG funding* and inclusive of GST) (Effective from 1 July 2020) |
||
|---|---|---|
|
Funding Validity Period: 01 Jan 2020 to 20 Aug 2020 |
||
|
$66.00 After 95% funding (WSS) (capped at $26.5/hr) |
$93.50 After 90% funding (capped at $25/hr) |
$204.64 After 80% funding (capped at $17/hr) |
|
Applicable for :
Self-Sponsored & Company Sponsored # (SMEs & Non-SMEs) - Singapore Citizens who are eligible for Workfare Skills Support Scheme (WSS) - 35 years and above with monthly income of not more than $2300 (or 13 years and above for persons with disabilities) |
Applicable for : Self-Sponsored - Singapore Citizens - Aged 40 years and above Company Sponsored #- SMEs: Singapore Citizens /PRs - Non-SMEs: Singapore Citizens aged 40 years and above |
Applicable for : Self-Sponsored - SingaporeCitizens/PRs - Aged 21 years and above Company Sponsored #- Non-SMEs: Singapore Citizens aged below 40 years/PRs |
Upon successful course completion,self-sponsored singaporeans eligible for WSS scheme may apply for SSG TRAINING ALLOWANCE of $6 per hour, capped at 180 training hours per WSS eligibility year & TRAINING COMMITMENT AWARD*
#Absentee payroll support in addition to course fee funding available for company sponsored candidates.
*Terms and conditions applies to all types of SSG fundings. More details at www.wsg.gov.sg