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WSQ Interact and Serve Food and Beverage Customers (Classroom + Asynchronous e-learning)
(SOA Title: Food and Beverage Service 2)
Course Reference Number: TGS-2018500411
Course Objectives
Equipped learners with knowledge and application skills in Interacting With and Serve Food and Beverage Guests and be able to apply them to the workplace.
Methods of Learning
Interactive online activities such as mini-quizes, forums and discussions
Mini lectures with presentations to explain concepts and theories
Practical activities including demonstrations, hands-on practice and observation
Mutual sharing, discussion and feedback
Learning Outcomes
On completion of this unit, learners shall be able to apply the following at the workplace:
Preparing to interact with guests
Assisting guests with seating
Take food & beverage orders
Serving beverages
Picking-up food orders
Serving food
Presenting bills
Assisting guests with departure
Who should attend
Service Crew, Beverage Crew and all F&B service personnel.
Minimum Entry Requirement
Participants should have a minimum: - GCE N Level pass (Grade 1 to 5) in English or equivalent, or - ES WSQ Workplace Literacy (WPL) Level 4 and above - Participants who do not meet the above requirements will be required to go through a short interview.
Mode of Delivery
Synchronous e-learning - 100% e-learning in Synchronous mode via webinar / video conferencing with e-assessment
Course Fee
Full course fee before SSG funding
$594.00 (Incl. of 8% GST)
Miscellaneous Fees
(Incl. of 8% GST)
Admin Fee for Absent and Reschedule: $32.40
Admin Fee for Make-up Session for Partial Absent, Appeal & Re-assessment: $54.00
Miscellaneous Fees refer to any non-compulsory fees which the trainees pay only when applicable. Such fees are normally collected by Eduquest when the need arises.
Fees indicated are per pax and not per proforma invoice or invoice.
Duration
2 Day(s) (22.58 Hrs)
Trainer : Learner Ratio
1:20
Nett Fee after SSG’s Course Fee Funding |
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Funding Validity Period: 01 Mar 2019 to 20 Aug 2024 |
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| Singapore Citizens (SCs), Permanent Residents (PRs) and Long Term Visit Pass Plus (LTVP+) Holders * | Up to 50% of course fees |
$319.00 Incl. of 8% GST |
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| SCs aged ≥ 40 years old (SkillsFuture Mid-career Enhanced Subsidy) | Up to 70% of course fees |
$209.00 Incl. of 8% GST |
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| SMEs (Enhanced Training Support for SMEs) | |||
(For Local Employers) More about SFEC www.enterprisesg.gov.sg/financial-assistance/grants/for-local-companies/skillsfuture-enterprise-credit
* Self-sponsored individuals must be at least 21 years old.
#Absentee payroll support in addition to course fee funding available for employer-sponsored candidates.
*Terms and conditions applies to all types of SSG fundings. More details at www.tpgateway.gov.sg
*Learners will be awarded a WSQ Statement of Attainment (SOA) for Food and Beverage Service 2 upon successful completion of the WSQ Interact and Serve Food and Beverage Customers (Classroom + Asynchronous e-learning)
