Course Detail
Interact and Serve Food and Beverage Customers (Classroom + Asynchronous e-learning)
(SOA Title: Food and Beverage Service 2)
Course Objectives
Equipped learners with knowledge and application skills in Interacting With and Serve Food and Beverage Guests and be able to apply them to the workplace.
Mode of Delivery
Synchronous e-learning - 100% e-learning in Synchronous mode via webinar / video conferencing with e-assessment
Methods of Learning
- Interactive online activities such as mini-quizes, forums and discussions
- Mini lectures with presentations to explain concepts and theories
- Practical activities including demonstrations, hands-on practice and observation
- Mutual sharing, discussion and feedback
Learning Outcomes
On completion of this unit, learners shall be able to apply the following at the workplace:
- Preparing to interact with guests
- Assisting guests with seating
- Take food & beverage orders
- Serving beverages
- Picking-up food orders
- Serving food
- Presenting bills
- Assisting guests with departure
Who should attend
Service Crew, Beverage Crew and all F&B service personnel.
Minimum Entry Requirement
Participants should have a minimum: - GCE N Level pass (Grade 1 to 5) in English or equivalent, or - ES WSQ Workplace Literacy (WPL) Level 4 and above - Participants who do not meet the above requirements will be required to go through a short interview.
Duration
2 days of classroom session
8 hours of E-Learning (Self Learning)
Trainer : Learner Ratio
Course Fee
$599.50 (Incl. of 9% GST)
Registration Fee
A Registration Fee of $10.90 (Incl. of 9% GST) will be collected upon course registration, and It is non-refundable.
* In the event of any class cancellation by Eduquest, the Registration fee will be refunded
Miscellaneous Fees (Incl. of 9% GST)
Admin Fee for Absent and Reschedule: $32.70
Admin Fee for Make-up Session for Partial Absent, Appeal & Re-assessment: $54.50
Miscellaneous Fees refer to any non-compulsory fees which the trainees pay only when applicable. Such fees are normally collected by Eduquest when the need arises.
Fees indicated are per pax and not per proforma invoice or invoice.
Schedule
Course Fee
$599.50 (Incl. of 9% GST)
Full course fee before SWDA funding
This Course Includes:
Duration:
2 days of classroom session
8 hours of E-Learning (Self Learning)
Language: English
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