WSQ Interact and Serve Food and Beverage Customers (E-learning Blended Mode) (SSF)

Course Reference Number: CRS-Q-0032269-FSS

Course Objectives

Equipped learners with knowledge and application skills in Interacting With and Serve Food and Beverage Guests and be able to apply them to the workplace.

Methods of Learning

Interactive online activities such as mini-quizes, forums and discussions

Mini lectures with presentations to explain concepts and theories

Practical activities including demonstrations, hands-on practice and observation

Mutual sharing, discussion and feedback

Learning Outcomes

On completion of this unit, learners shall be able to apply the following at the workplace:

Preparing to interact with guests

Assisting guests with seating

Take food & beverage orders

Serving beverages

Picking-up food orders

Serving food

Presenting bills

Assisting guests with departure

Who should attend

Service Crew, Beverage Crew and all F&B service personnel.

Course Fee

Full Course fee before SSG funding
$588.50 (inclusive of GST)

Duration

3 Day(s) (22.58 Hrs)

Nett Fee (after SSG funding* and inclusive of GST)

$66.00
After 95% funding
(WTS)
$93.50
After 90% funding
(capped at $25/hr)
$204.64
After 80% funding
(capped at $17/hr)
Applicable for :

Self-Sponsored & Company Sponsored #
(SMEs & Non-SMEs)
- Singapore Citizens who are eligible for Workfare Training Support Scheme (WTS)
- 35 years and above with monthly income of not more than $2000 (or 13 years and above for persons with disabilities)
Applicable for :

Self-Sponsored
- Singapore Citizens
- Aged 40 years and above

Company Sponsored #
- SMEs: Singapore Citizens /PRs
- Non-SMEs: Singapore Citizens aged 40 years and above
Applicable for :

Self-Sponsored
- SingaporeCitizens/PRs
- Aged 21 years and above

Company Sponsored #
- Non-SMEs:
Singapore Citizens aged below 40 years/PRs

Upon successful course completion,self-sponsored singaporeans eligible for WTS scheme may apply for SSG TRAINING ALLOWANCE of $4.5 per hour & TRAINING COMMITMENT AWARD*

 #Absentee payroll support in addition to course fee funding available for company sponsored candidates.
 *Terms and conditions applies to all types of SSG fundings. More details at www.wsg.gov.sg