: (65) 6338 7151




Overview

Eduquest International Institute Was established With the Objective of Providing and Sharing its Core Capabilities in meeting the training and development needs of employees, jobseekers and individuals locally and globally. It capitalizes on the Knowledge, expertise and expertise and of its Professionals, Consultants and Practitioners from the Various industries.

 

Course Outline

    Maintain Professional Personal Presentation

    Maintain Personal hygiene

    Demonstrate Positive attitude

    Show respect for others

    Communicate effectively

    Make contact with guests

    Respond Promptly and accurately to guests

    Demonstrate positive behaviors to guests

    Recognize and take advantage of Opportunities to provide additional Products and Services

    Identify concerns or Problems

    Take action to minimize guests’ dissatisfaction

    Report or document concerns

 

Who Should attend

All frontline Customer Service Personnel

 

 View Courses




Overview

Eduquest International Institute Was established With the Objective of Providing and Sharing its Core Capabilities in meeting the training and development needs of employees, jobseekers and individuals locally and globally. It capitalizes on the Knowledge, expertise and expertise and of its Professionals, Consultants and Practitioners from the Various industries.

 

Course Outline

    Maintain Professional Personal Presentation

    Maintain Personal hygiene

    Demonstrate Positive attitude

    Show respect for others

    Communicate effectively

    Make contact with guests

    Respond Promptly and accurately to guests

    Demonstrate positive behaviors to guests

    Recognize and take advantage of Opportunities to provide additional Products and Services

    Identify concerns or Problems

    Take action to minimize guests’ dissatisfaction

    Report or document concerns

 

Who Should attend

All frontline Customer Service Personnel