Service Excellence Level 1 (SFw)
This skill describes the ability to apply the knowledge to go the extra mile in providing excellent service, which involves recognising a diverse range of customers and their needs and expectations, projecting a professional image, demonstrate the qualities of a service professional, creating a positive customer experience, and escalating areas of improvement that may enhance the customers’ experience.
- Use Skillsfuture Credit
- Up to 70% SSG Funding
- Course Fee: $ 374.50 (incl. of GST)
- Duration: 2 Day(s)