WSQ MODULAR F&B SERVICE
WSQ Provide Specialty Coffee Service
On completion of barista course, the learner will be able to carry out the required task with competency in using the knowledge and skills acquired to prepare and serve barista coffee.
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Course Fee: $810.00 (Incl. of 8% GST) valid until 31 Dec 2023*
*Course Fee: $817.50 (Incl. of 9% GST) valid from 1 Jan 2024 - Use Skillsfuture Credit
- Up to 70% SSG Funding
- Duration: 3 Day(s) (26.5 Hrs)
WSQ Provide Specialty Coffee Service (Classroom + Asynchronous e-learning)
On completion of this unit, the learner will be able to carry out the required task with competency in using the knowledge and skills acquired to prepare and serve speciality coffee. There will be 8 hours of interactive online activities covering essential aspects of the processes and procedures required before applying them through hands-on activities throughout the 2-day face-to-face session in the classroom.
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Course Fee: $702.00 (Incl. of 8% GST) valid until 31 Dec 2023*
*Course Fee: $708.50 (Incl. of 9% GST) valid from 1 Jan 2024 - Use Skillsfuture Credit
- Up to 70% SSG Funding
- Duration: 3 Day(s) (26 Hrs)
WSQ Interact and Serve Food and Beverage Customers (Classroom + Asynchronous e-learning)
Equipped learners with knowledge and application skills in Interacting With and Serve Food and Beverage Guests and be able to apply them to the workplace.
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Course Fee: $594.00 (Incl. of 8% GST) valid until 31 Dec 2023*
*Course Fee: $599.50 (Incl. of 9% GST) valid from 1 Jan 2024 - Use Skillsfuture Credit
- Up to 70% SSG Funding
- Duration: 2 Day(s) (22.58 Hrs)
WSQ Interact and Serve Food and Beverage Customers
Interact With and Serve Food and Beverage Customers competency-based training sets out knowledge and skill standards matching learning outcomes of participants. It also takes into account previous learning experiences through both formal and informal channels.
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Course Fee: $648.00 (Incl. of 8% GST) valid until 31 Dec 2023*
*Course Fee: $654.00 (Incl. of 9% GST) valid from 1 Jan 2024 - Use Skillsfuture Credit
- Up to 70% SSG Funding
- Duration: 3 Day(s) (22.58 Hrs)
WSQ Provide Counter / Take-Away Service
Counter service is a fast, no fuss service that caters to the fast-paced lifestyle of today. This unit will teach learners how to provide efficient, professional and friendly service while serving customers from behind the counter.
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Course Fee: $378.00 (Incl. of 8% GST) valid until 31 Dec 2023*
*Course Fee: $381.50 (Incl. of 9% GST) valid from 1 Jan 2024 - Use Skillsfuture Credit
- Up to 70% SSG Funding
- Duration: 2 Day(s) (15.75 Hrs)
Elevating Customer Service Excellence in the Food Services Industry
The Customer Service Excellence Level 1 course for the Food Services Sector aims to equip participants with essential skills such as effective communication, product knowledge, service recovery, and customer engagement. The course also focuses on promoting professionalism, teamwork, and continuous improvement in delivering exceptional customer service in the food services industry.
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Course Fee: $213.84 (Incl. of 8% GST) valid until 31 Dec 2023*
*Course Fee: $215.82 (Incl. of 9% GST) valid from 1 Jan 2024 - Use Skillsfuture Credit
- Up to 70% SSG Funding
- Duration: 1 Day(s) (8 Hrs)
