WSQ MODULAR F&B SERVICE

WSQ Provide Specialty Coffee Service

On completion of barista course, the learner will be able to carry out the required task with competency in using the knowledge and skills acquired to prepare and serve barista coffee.

  • Course Fee: $817.50 (Incl. of 9% GST)
  • Use Skillsfuture Credit
  • Up to 70% SSG Funding
  • Duration: 3 Day(s) (26.5 Hrs)
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WSQ Provide Specialty Coffee Service (Classroom + Asynchronous e-learning)

On completion of this unit, the learner will be able to carry out the required task with competency in using the knowledge and skills acquired to prepare and serve speciality coffee. There will be 8 hours of interactive online activities covering essential aspects of the processes and procedures required before applying them through hands-on activities throughout the 2-day face-to-face session in the classroom.

  • Course Fee: $708.50 (Incl. of 9% GST)
  • Use Skillsfuture Credit
  • Up to 70% SSG Funding
  • Duration: 3 Day(s) (26 Hrs)

WSQ Interact and Serve Food and Beverage Customers (Classroom + Asynchronous e-learning)

Equipped learners with knowledge and application skills in Interacting With and Serve Food and Beverage Guests and be able to apply them to the workplace.

  • Course Fee: $599.50 (Incl. of 9% GST)
  • Use Skillsfuture Credit
  • Up to 70% SSG Funding
  • Duration: 2 Day(s) (22.58 Hrs)
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WSQ Interact and Serve Food and Beverage Customers

Interact With and Serve Food and Beverage Customers competency-based training sets out knowledge and skill standards matching learning outcomes of participants. It also takes into account previous learning experiences through both formal and informal channels.

  • Course Fee: $654.00 (Incl. of 9% GST)
  • Use Skillsfuture Credit
  • Up to 70% SSG Funding
  • Duration: 3 Day(s) (22.58 Hrs)

WSQ Provide Counter / Take-Away Service

Counter service is a fast, no fuss service that caters to the fast-paced lifestyle of today. This unit will teach learners how to provide efficient, professional and friendly service while serving customers from behind the counter.

  • Course Fee: $381.50 (Incl. of 9% GST)
  • Use Skillsfuture Credit
  • Up to 70% SSG Funding
  • Duration: 2 Day(s) (15.75 Hrs)
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Workplace Safety and Health for Food and Beverage Operations Level 2

The objective of the programme is to ensure that all employees in the food service sector are aware of the importance of workplace safety and are able to understand and comply with workplace safety procedures and processes in restaurants and kitchens

  • Course Fee: $381.50 (Incl. of 9% GST)
  • Use Skillsfuture Credit
  • Up to 70% SSG Funding
  • Duration: 2 Day(s) (16 Hrs)

Elevating Customer Service Excellence in the Food Services Industry (Customer Service Excellence L1)

The Customer Service Excellence Level 1 course for the Food Services Sector aims to equip participants with essential skills such as effective communication, product knowledge, service recovery, and customer engagement. The course also focuses on promoting professionalism, teamwork, and continuous improvement in delivering exceptional customer service in the food services industry.

  • Course Fee: $215.82 (Incl. of 9% GST)
  • Use Skillsfuture Credit
  • Up to 70% SSG Funding
  • Duration: 1 Day(s) (8 Hrs)
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Food and Beverage Equipment Maintenance (L2)

By the end of this course, learners will be able to:

Do basic upkeep of equipment, resulting in lower downtime and costs

Know how to do regular equipment servicing and maintenance and identify faults

Know step-by-step procedures for rectifying different types of faults

  • Course Fee: $296.48 (Incl. of 9% GST)
  • Use Skillsfuture Credit
  • Up to 70% SSG Funding
  • Duration: 1 Day(s) (8 Hrs)

Food Waste Disposal and Reduction (L2)

By the end of this course the learner will be able to know:

About importance of Waste Disposal and Reduction and identify Standard Operating Procedures (SOPs) for it.

How to identify operating procedures for equipment that process food waste How to determine the possible causes for food spoilage or wastage.

About different preventive measures to avoid food wastage and cross contamination.

List correct recycling procedures

  • Course Fee: $348.80 (Incl. of 9% GST)
  • Use Skillsfuture Credit
  • Up to 70% SSG Funding
  • Duration: 1 Day(s) (8 Hrs)
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