On completion of barista course, the learner will be able to carry out the required task with competency in using the knowledge and skills acquired to prepare and serve barista coffee.
On completion of this unit, the learner will be able to carry out the required task with competency in using the knowledge and skills acquired to prepare and serve speciality coffee. There will be 8 hours of interactive online activities covering essential aspects of the processes and procedures required before applying them through hands-on activities throughout the 2-day face-to-face session in the classroom.
Equipped learners with knowledge and application skills in Interacting With and Serve Food and Beverage Guests and be able to apply them to the workplace.
Interact With and Serve Food and Beverage Customers competency-based training sets out knowledge and skill standards matching learning outcomes of participants. It also takes into account previous learning experiences through both formal and informal channels.
Counter service is a fast, no fuss service that caters to the fast-paced lifestyle of today. This unit will teach learners how to provide efficient, professional and friendly service while serving customers from behind the counter.