This programme aims to enable learners to develop effective problem-solving skills in order for them to identify and solve work place issues by coming up with solutions and implementing corrective actions.Learners will use tools, techniques and processes to identify problems and implement guidelines and procedures to solve problems and test solutions.
This programme aims to enable learners to develop their sense making skills in order for them to be able to collect, analyse and interpret information and data to conclude and/or make decisions.
Learners will leverage sources of qualitative and quantitative information and data to recognise patterns, spot opportunities, infer insights and inform decisions.
This programme aims to enable learners to develop their critical thinking skills in order for them to be able to find creative ideas and solutions to real workplace situations.
Learners will connect ideas or information to propose and test ideas, improvements and solutions which challenge current assumptions or ways of working.
This programme aims to enable learners to convey and exchange thoughts, ideas and information effectively through various mediums and approaches.
Learners will communicate with others to share information, respond to general inquiries and obtain specific information.
This programme aims to enable learners to manage relationships and work collaboratively and effectively with others to achieve goals. Learners will contribute to a positive and cooperative working environment by fulfilling own responsibilities, managing interpersonal relationships and providing support to others to achieve goals.