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WSQ Develop Personal Effectiveness at Operations Level (Synchronous e-learning)
Course Reference Number: TGS-2020503760
Course Objectives
This skill describes the ability to apply knowledge and life skills and relate them to personal and team goals. It also includes managing time effectively, maintaining work-life balance, managing stress as well as personal finances.
Methods of Learning
Mini lectures with presentations to explain concepts and theories
Interactive activities including demonstrations
Role-play and case study discussion with mutual sharing and feedback
Learning Outcomes
This skill describes the ability to apply the knowledge and skills to develop personal effectiveness at operational level.
At the end of the programme, learners should be able to:
Set personal goals and align them to team goals with guidance
Identify one’s role and responsibilities and their contribution towards the achievement of team goals.
Plan and execute personal tasks to meet team goals.
Identify personal strengths and weaknesses and strategies to overcome weaknesses
Identify time wasters and procrastination habits
Describe strategies to eliminate time wasters
Apply work-life balance initiative to achieve personal work-life balance
Recognise symptoms of stress and apply stress management techniques
Identify own existing financial position and prepare personal budget
Who should attend
This programme is targeted for:
Customer service personnel
Front line service staff
Junior staff
Others
Mode of Delivery
Synchronous e-learning - 100% e-learning in Synchronous mode via webinar / video conferencing with e-assessment
Course Fee
Full Course fee before SSG funding
$374.50 (inclusive of GST)
Duration
2 Day(s) (16 Hrs)
Nett Fee (after SSG funding* and inclusive of GST) (Effective from 1 July 2020) |
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Funding Validity Period: 14 Apr 2020 to 31 Mar 2022 |
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$59.50 After 90% funding (capped at $25/hr) |
$102.50 After 80% funding (capped at $17/hr) |
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Applicable for : Self-Sponsored - Singapore Citizens - Aged 40 years and above Company Sponsored #- SMEs: Singapore Citizens /PRs - Non-SMEs: Singapore Citizens aged 40 years and above |
Applicable for : Self-Sponsored - SingaporeCitizens/PRs - Aged 21 years and above Company Sponsored #- Non-SMEs: Singapore Citizens aged below 40 years/PRs |
Upon successful course completion,self-sponsored singaporeans eligible for WSS scheme may apply for SSG TRAINING ALLOWANCE of $6 per hour, capped at 180 training hours per WSS eligibility year & TRAINING COMMITMENT AWARD*
#Absentee payroll support in addition to course fee funding available for company sponsored candidates.
*Terms and conditions applies to all types of SSG fundings. More details at www.wsg.gov.sg