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WSQ Develop Personal Effectiveness at Operations Level (Synchronous e-learning)
Course Reference Number: TGS-2020503760
Course Objectives
This skill describes the ability to apply knowledge and life skills and relate them to personal and team goals. It also includes managing time effectively, maintaining work-life balance, managing stress as well as personal finances.
Methods of Learning
Mini lectures with presentations to explain concepts and theories
Interactive activities including demonstrations
Role-play and case study discussion with mutual sharing and feedback
Learning Outcomes
This skill describes the ability to apply the knowledge and skills to develop personal effectiveness at operational level.
At the end of the programme, learners should be able to:
Set personal goals and align them to team goals with guidance
Identify one’s role and responsibilities and their contribution towards the achievement of team goals.
Plan and execute personal tasks to meet team goals.
Identify personal strengths and weaknesses and strategies to overcome weaknesses
Identify time wasters and procrastination habits
Describe strategies to eliminate time wasters
Apply work-life balance initiative to achieve personal work-life balance
Recognise symptoms of stress and apply stress management techniques
Identify own existing financial position and prepare personal budget
Who should attend
This programme is targeted for:
Customer service personnel
Front line service staff
Junior staff
Others
Mode of Delivery
Synchronous e-learning - 100% e-learning in Synchronous mode via webinar / video conferencing with e-assessment
Course Fee
$374.50 (inclusive of GST)
Miscellaneous Fees
Make-up Session - $10.70 (inclusive of GST)
Appeal & Re-assessment - $21.40 (inclusive of GST)
Miscellaneous Fees refer to any non-compulsory fees which the trainees pay only when applicable. Such fees are normally collected by Eduquest when the need arises.
Fees indicated are per pax and not per proforma invoice or invoice.
Duration
2 Day(s) (16 Hrs)
Trainer : Learner Ratio
1:20
Nett Fee after SSG’s Course Fee Funding |
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Funding Validity Period: 01 Jan 2022 to 31 Mar 2024 |
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| Singapore Citizens (SCs), Permanent Residents (PRs) and Long Term Visit Pass Plus (LTVP+) Holders * | Up to 50% of course fees |
$ 199.50 Inclusive of GST |
| SCs aged ≥ 40 years old (SkillsFuture Mid-career Enhanced Subsidy) | Up to 70% of course fees |
$ 129.50 Inclusive of GST |
| SMEs (Enhanced Training Support for SMEs) | ||
* Self-sponsored individuals must be at least 21 years old.
#Absentee payroll support in addition to course fee funding available for employer-sponsored candidates.
*Terms and conditions applies to all types of SSG fundings. More details at www.tpgateway.gov.sg
